Shipping policy
Shipping Policy:
At NOALLE JEWELRY, we strive to deliver your new pieces as quickly and smoothly as possible. We believe that the excitement of a new jewelry piece should come with total peace of mind, which is why we handle every order with the utmost care.
Free Shipping – Always
We are happy to offer Free Shipping on all orders, with no minimum purchase required. Whether you are buying a small gift or a statement piece for yourself, the delivery is on us.
Delivery Times:
Our jewelry is carefully prepared and packaged to ensure it reaches you in perfect condition.
- Processing & Shipping Time: Please allow up to 14 business days.
- Business days are Sunday through Thursday, excluding holiday eves and public holidays.
Order Tracking:
Once your order has been dispatched, you will receive a confirmation email with your tracking details, allowing you to follow your NOALLE jewelry every step of the way.
Need Help?
If you have any questions regarding your delivery or need assistance with an order, our customer service team is here for you. Please contact us at [Insert Email/Phone] and we will be happy to assist.
Returns & Exchanges Policy:
We want you to be absolutely in love with your NOALLE JEWELRY. If for any reason you are not completely satisfied with your purchase, we are here to help.
14-Day Return Window:
You may return or exchange your items within 14 days of receiving your package.
Return Conditions:
To be eligible for a return or exchange, please ensure that:
- The item is in its original condition and has not been worn or used.
- The item is returned in its original packaging.
- There are no signs of damage or alterations.
How to Start a Return:
To initiate a return, please contact our customer service team at [Insert Email Address] with your order number. We will provide you with the necessary instructions on where and how to send your package.
Refunds:
Once we receive and inspect your returned item, we will send you an email notification. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few business days.
Service Summary
|
Service |
Policy |
Details |
|
Shipping Cost |
FREE |
On all orders, no minimum purchase |
|
Delivery Time |
Up to 14 Business Days |
From the moment of dispatch |
|
Return Window |
14 Days |
From the date you receive the item |
|
Return Condition |
Original & Unworn |
Must include original packaging |
|
Tracking |
Included |
Tracking number sent via email |