Warranty
At Noalle, we are profoundly committed to delivering unparalleled craftsmanship and ensuring your complete and enduring satisfaction. Every jewelry piece we meticulously create exemplifies our unwavering passion, uncompromising quality, and extraordinary attention to detail. To provide you with absolute peace of mind, we proudly extend a 180-day Limited Warranty on all Noalle jewelry acquisitions.
What’s Covered
Our 180-day warranty protects you from manufacturing defects, including (but not limited to):
*Loose prongs
*Stone detachment
*Clasp malfunctions
If you experience any of these issues, simply contact our customer service team at
contact@noallejewelry.com with your original order number and a brief description of the problem.
We’ll guide you through the repair or replacement process at no additional cost.
This Limited Warranty Does Not Encompass:
*Standard wear and tear resulting from routine use.
*Damage incurred due to accidents, improper use, negligence, or deliberate mishandling.
*Unauthorized repairs or modifications performed by non-approved third parties (such actions will unequivocally void the warranty).
*Damage arising from improper handling, cleaning, or storage not in accordance with our provided care guidelines.
Shipping Costs for Warranty Claims:
Any shipping costs associated with submitting an item for warranty assessment (for repair or replacement) will be the responsibility of the customer.
Shipping Costs:
Covered by the customer.
Ring Resizing
Important Notes
We’re happy to offer resizing for rings purchased from Noalle.
Starting price: $10 (varies by design and material)
Shipping costs: Covered by the customer
Important Notes
*This warranty applies exclusively to the original purchaser and is non-transferable.
*Noalle reserves the right to update or modify this policy at any time. The latest version will always be available on our official website.
